Is the website bugged/broken currently?

DanG1991 wrote on April 15, 2023

I've noticed the past couple of days that I can't navigate around the website like normal. The drop-down menu at the top of the page isn't functioning, preventing me from logging in on my desktop unless I know the login url, I can't add recordings to my lists, etc. The only reason I'm able to post this under my account is because I have it logged in on my phone, though on mobile the drop-down functionality also prevents me from searching for things. Is anyone else having issues?

lesdouga wrote on April 15, 2023

Yes, I have been having the same problems, and I've tried from various computers and using Chrome and Edge as browsers.

DanG1991 wrote on April 15, 2023

Okay, Gregory just sent me info on a workaround. In the URL section there is a lock icon to the left of the website. Click that, go to site settings, and find "Insecure Content." If it's set to BLOCK, switch it to ALLOW. Refresh Castalbums and the change will trigger, though the left side of the URL bar will now say "Not secure." The website will then function as it should. Thank you, Gregory!

lesdouga wrote on April 15, 2023

Thank you Gregory, and DanG1991 for posting!

MusicalesPeru wrote on April 16, 2023

Thanks Gregory and Dan

cristianew wrote on April 17, 2023

Thanks everyone for your help!

Anyone else having trouble resetting their password? A friend of mine has not been able to log in for months because he has not received the email to reset his password.

Thanks!

IanGUK wrote on April 17, 2023

This of course won't work on Mac Safari - just remove the 'S from the website address and view as a non-secure site

Davisinio wrote on April 17, 2023

Thanks a lot, Dan!!

MusicalesPeru wrote on April 17, 2023

If you don't want to change the setting everytime you visit the site then check out this guide https://experienceleague.adobe.com/docs/target/using/experiences/vec/troubleshoot-composer/mixed-content.html?lang=en

Archivist wrote on August 2, 2023

Thanks for the data resource, MusicalesPeru!

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